Learn! Step by Step
Master project planning, scheduling, controls, and performance management with guided video tutorials—designed for beginners, planners, and enterprise teams alike.
1. Dashboard
Your complete overview of calls, agents, and performance.
2. Active Calls
Learn how to track and manage active calls, listen to live recordings, and monitor recent call activity.
3. Call Management System
Efficiently manage call queues, agents, and performance with a call management system.
4. Managing Users
Add, control, and manage users with ease.
5. Managing Customers & Leads
Manage customers and track leads efficiently.
6. Managing Appointments
Learn how to schedule and manage appointments in EZY-CALLS with ease.
7. Analytics
Learn how to view call recordings, download them, and analyze call details and summaries.